American Red Cross
Patient Connection Program
The American Red Cross Patient Connection Program can track patient admissions, provide appropriate information to inquiring families, and assist in providing counseling to those injured during the disaster and their family members.
Safe and Well
The American Red Cross maintains Safe and Well, a web-based system that helps reunite friends and family displaced by a disaster. The Safe and Well site is always available and can be used by the public for any disaster, large or small.
Federal Emergency Management Agency
National Emergency Family Registry and Locator System
FEMA’s National Emergency Family Registry and Locator System (NEFRLS) helps reunite families separated during a disaster. It allows displaced individuals to register and provide information about their current location and situation. The system provides a secure web-based environment where survivors and up to seven individuals (their loved ones and/or others) specifically identified can communicate their location as well as provide a personalized message.
Affected individuals, or those seeking information about friends or family, can visit the NEFRLS website or call the NEFRLS hotline at 1-800-588-9822 to register themselves or inquire about another person. The system is only activated at the request of a State to support Presidentially-declared disasters.
National Center for Missing & Exploited Children
National Emergency Child Locator Center
The National Center for Missing & Exploited Children (NCMEC) collaborates with FEMA to support the reunification of children under 21 years of age with their parent or legal guardian. Individuals reporting or searching for a child missing as a result of a disaster should call the NCMEC National Emergency Child Locator Center (NECLC) at 1-866-908-9570 or 1-877-908-9570. NECLC is only activated at the request of a State to support Presidentially-declared disasters.
Unaccompanied Minors Registry
The National Center for Missing & Exploited Children maintains the Unaccompanied Minors Registry (UMR), the nation’s first national repository created to collect, store, report, and act on information related to children separated from their parent or legal guardian as a result of disaster. Reports to the UMR are received directly by the NCMEC’s 24/7 call center staff. Individuals can log on to the Unaccompanied Minors Registry (UMR). The registry is available for utilization 24 hours a day, 7 days a week.